Skip to content.

Aboriginal and Torres Strait Islander Caseworker – Connected Families (IFS)

Job No: MCS1064
Location: Ipswich

Are you looking for a career with meaning; one that connects your personal values with an organisation that supports vulnerable and disadvantaged people in our community? Do you want to be rewarded with a competitive salary and benefits package; and receive training and ongoing development? 

The Families and Young People Services Team currently have a vacancy for an Identified Caseworker – Connected Families to join the Mercy Community. This Permanent full-time position will be based in our Ipswich office.  

Please note, that to perform this role, it is essential that the person who holds the position be an Aboriginal person or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld).  

The role…

As a Caseworker in the Connected Families Program – an Intensive Family Support Service, you will be responsible for quality service delivery to children, young people, families and the community within the Connected Families Service. This position will provide coordination for every phase of casework for families, particularly Aboriginal and Torres Strait Islander Families, from the point of referral to exit with a view to supporting highly vulnerable families to become stronger, capable and more resilient and improving overall wellbeing. 

To be eligible for this position you will require:

  • Tertiary qualifications in Social Work, Social Science, Psychology or related discipline.
  • Demonstrated experience within a similar role.
  • Sound knowledge and understanding of the Queensland Child Protection system.
  • Demonstrated intermediate ability to use computer IT systems including MS Word and Excel.
  • Queensland Provisional Green or above Driver’s Licence.
  • Ability to obtain positive notice in the Working with Children Check (Blue Card), positive Police Check and any other legislatively required personal history screening as required
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure. 

It is beneficial for candidates to have:

  • Previous experience in strengths-based casework with complex families
  • Experience in risk assessment processes
  • Adult education/training skills
  • Child health & development expertise including a broad knowledge of a range of safe parenting practices 

As a Mercy Community employee, we’ll offer you:

  • The chance to make a genuine difference in people’s lives
  • The opportunity to increase your take-home pay by salary sacrificing
  • Continued professional development opportunities
  • Access to our Employee Assistance Program (confidential counselling service)
  • Career pathways for those wishing to grow within the company
  • Friendly and supportive work place 

This position offers a competitive remuneration package of $38.70- $40.45 gross per hour in line with level 5 of our Enterprise Agreement (dependant on experience) and other benefits in line with our Agreement.

About Us…

Mercy Community is a not-for-profit organisation, focused on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity. 

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition. 

To apply please head to this link: and follow the prompts. 

Applications must be completed online and include an updated resume and a response to the key selection criteria in your cover letter (maximum 2 pages).  

Please apply immediately as we are seeking to fill this position as soon as possible. Applications will close at 4:30pm on 18 September 2019, however Mercy Community reserves the right to interview and appoint a suitable candidate prior to the closing date of this campaign. 

Please note that you must be eligible to work in Australia and be an Aboriginal person or Torres Strait Islander person to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.




Personal Details * Required field